Reference

Open Your Account on Clear Terms

These Terms and Conditions govern your relationship with 91clab — what you agree to when you create an account, how we handle your data, and what each side…

Plain-language termsIndia-applicable rulesAccount holder rightsJurisdiction-dependent accessUPI, Paytm, PhonePe context
91clab Open Your Account on Clear Terms
TERMS CONTACT PATHS

Switch to Support When Terms Need Clarifying

If any clause in these Terms and Conditions is unclear, our support team can walk you through the relevant section and explain how it applies to your account.

Live Chat Start a live chat session from the account dashboard any time a term is unclear. Our agents can reference the specific clause, explain the implication for your account, and document your query.
Email Support Send a written query to our support address and receive a clause-by-clause response within 24 hours. Email is the recommended channel for formal disputes or written confirmation of any term interpretation.
Help Desk Portal Submit a ticket through the help desk portal and track its progress in your account area. The portal keeps a full thread of your Terms-related queries so nothing gets lost across multiple conversations.
HOW WE HANDLE POLICY

Browse How 91clab Manages Your Account Data

Account security, data retention, and your ability to request changes are all governed by the commitments set out here.

Data Handling

We collect only the data needed to operate your account — name, contact details, payment identifiers for UPI, Paytm and PhonePe, and session logs. We do not sell this data to third parties and we store it on encrypted servers.

Cookie Policy

Cookies on 91clab track session state and personalisation preferences only. You can withdraw consent for non-essential cookies at any time through the cookie settings panel in your browser without affecting your account access.

Account Security

Two-step verification is available for all accounts. We also monitor for unusual login patterns and will notify you by email or SMS if access is attempted from an unrecognised device or location.

Retention Period

Account data is retained for as long as your account remains active and for a defined period afterwards as required by applicable law. You may request a full data export or deletion by contacting support in writing.

Amendment Requests

To correct inaccurate personal data held on your account, submit a written request via the help desk portal. We aim to process amendments within seven working days and will confirm the change by email once complete.

Dispute Resolution

Any formal dispute arising from these Terms should first be raised with our support team. If unresolved, disputes are subject to the jurisdiction specified in the Terms, and you retain the right to seek independent legal advice at any stage.

Get Answers on Your Account Rights

The questions below cover the parts of these Terms that account holders ask about most often — from how to request your data to what happens if a term changes after you have already joined.

These Terms apply to any person who creates an account on 91clab where local law permits. Access and eligibility depend on your jurisdiction, and it is your responsibility to confirm that using the platform is lawful in your region before opening an account.

Yes. We may update these Terms at any time and will publish the revised version on this page with an updated date. Continuing to use your account after a change is posted means you accept the new Terms. You can close your account if you do not agree.

Submit a written data-access request through the help desk portal or by email to our support address. We aim to respond within seven working days and will provide a full export of the personal data tied to your account in a readable format.

The Terms cover all transactions processed through UPI, Paytm and PhonePe. Each deposit and withdrawal is subject to the verification steps described in the wallet section of the Terms, and processing times may vary based on your payment provider.

Prohibited activities include creating duplicate accounts, initiating chargebacks on valid transactions, attempting to manipulate game outcomes, and any form of collusion. Breaches may lead to immediate account suspension and forfeiture of pending balances where permitted by applicable law.

Raise the dispute first with our support team via live chat or email, giving your account reference and a clear description of the issue. If the matter is unresolved after our internal review, you may seek independent legal advice under the jurisdiction stated in the Terms.

On account closure, we retain certain data for the period required under applicable law. Any data no longer needed for legal or fraud-prevention purposes is deleted. You can request confirmation of what has been retained by contacting support after closure.